Rander Reports

Rander Reports is a reporting solution that can analyze call data stored by Rander Server, a communication server. It can help you analyze start time, duration, callerID, calledID, replied/lost, internal/external, incoming/outgoing, etc.

Features: Rander Reports is a reporting solution for Rander server. Rander server is a communication server that manages calls in an organization. Rander call log stores the information of all PBX calls controlled by Rander server. The data that can be collected in reports are start time, duration, callerID, calledID, replied/lost, internal/external, incoming/outgoing, etc. You would be able to analyze load of internal and external lines of PBX, average and maximum duration of calls for a certain period and performance estimates of the performance and workload of the organization`s staff etc. There is a set of templates available that can be used for generating the desired reports.

Data to be filtered for generating a report can be done on several items. These include Call direction (Incoming, Outgoing, All), Call type (Internal, External, All), Answered, Lost, All, Type of external call (Local, Mobile, Long distance, International), if the calls arrived during working hours, lunch time and weekends, selecting only desired CO lines, selecting only desired extensions and specified customers. You can specify the report view that could be tabular or graphical, full screen mode. It is quite easy to get the reports printed on normal office printers. The reports can be saved in 25 different formats supported in the program. The lines on which you need the reports can be named and the they`d appear on the reports.

Overall: It is a nice product for creating call reports for managing the call server. It is a very niche product, specifically for a communication server.

Rander Reports is a reporting solution that can analyze calls data gathered by Rander server.
Rander call log stores the information of all PBX calls controlled by Rander server, i.e. start time, duration , callerid, calledid, replied\lost, internal\external, incoming\outgoing, etc.
Using these data, we can analyze load of internal and external lines of PBX, average and maximum duration of the call for a certain period on all lines or on a specific line, we can estimate the performance and workload of the organization's staff and much more.
Rander Reports features:
* Rander Reports create reports using any of the available templates for user-selected period.
* Rander Reports can filter data for a report on the following criteria:
o Call direction (Incoming, Outgoing, All)
o Call type (Internal, External, All)
o Answered, Lost, All
o Type of external call (Local, Mobile, Long distance, International)
o Taking into account the schedule of the company (working hours, lunch time and weekends)
o Selecting only desired CO lines
o Selecting only desired extensions
o Selecting only desired external customers (specified in a server address book)
* You can see any report either in tabular or graphical view
* You can view report in full screen mode
* You can print out the report on the printer
* You can save report in any of the available formats (more than 25 file formats available)
* You can save report and send it by e-mail
* You can assign names for internal and external lines, which immediately appear in the reports.